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  • Activities

    A component of the basic logic model, activities are the processes, tools, events, technology and actions that are an intentional part of a program or project’s implementation.

  • Appreciative Inquiry

    An organizational development technique that involves the art and practice of asking questions that focus on positive attributes – what works rather than what does not.

  • B Corporation, Certified

    A corporation that has received a score of at least 80 in the B Impact Assessment, developed by B Lab. B Corporations meet comprehensive and transparent social and environmental performance standards.

    More information about B Corp Impact Assessment.

  • B Lab

    B Lab is a nonprofit organization dedicated to using the power of business to solve social and environmental problems. They are responsible for developing the B Corporation certification, GIIRS, as well as empowering B Corporations to pass legislation in the US to create a new type of corporation, the Benefit Corporation.

  • Balanced Scorecard for Social Enterprises

    The Balanced Scorecard is a strategic performance management tool, used by managers to keep track of the execution of the activities or their organization and to monitor the consequences arising from these actions.

  • Best Practices

    Provides overall guidance for developing and implementing assessment methods and tools that adhere to the highest quality standards.

  • Brief Child and Family Phone Interview (BCFPI)

    BCFPI is a process for assessing service outcomes in children’s mental health.

  • Charity Intelligence (Ci)

    Ci is a registered charity in Canada whose mission is to help donors make informed and intelligent giving decisions that can have the greatest impact for Canada. Ci researches Canadian charities and rates them across a number of metrics, including financial metrics, management strength, and social results.

  • Demonstrating Value

    Demonstrating Value is a system of tools and expertise to help managers use data and other information to run their organization, plan for the future, and show their value to the community. Demonstrating Value solutions are effective for other types of organizations both in the profit and non-profit world.

    More information about Demonstrating Value.

  • Development Wheel

    The Development Wheel is intended to facilitate the operational planning of First Nations participating in CAEDS, the Canadian Aboriginal Economic Development Strategy.

  • Developmental Evaluation (DE)

    DE applies to an ongoing process of innovation in which both the path and the destination are evolving. DE makes use of other methods familiar to evaluation and is about rigorous inquiry for development.

  • Enterprising Nonprofit

    A non-profit operating a business venture where the profits are used to support the costs of the non-profit.

  • Formative Evaluation

    Evaluation questions that generates information on what is needed to improve a program.

  • Impact

    A component of the basic logic model, impact is the fundamental intended or unintended long-term change occurring in organizations, communities, or systems as a direct result of program or project activities. SROI defines impact as outcomes net of estimates of what would have happened anyway without the program.

  • Impact Reporting and Investment Standards (IRIS)

    IRIS, developed by GIIN and other organization, provides a common reporting language for impact-related terms and metrics. Organizations can adopt IRIS by identifying the indicators that best convey the overall performance of the organization, and reporting performance data consistent with the IRIS definitions.

    More information about IRIS.

  • Indicator

    Provides evidence that a certain condition exists or certain results have been achieved – should be available in data, consistent over time, and relevant to audience.

  • Inputs

    A component of the basic logic model, inputs are resources which include the human, financial, organizational, and community resources required for a program/project or activity.

  • Logic Model

    A systematic and visual way to present and share your understanding of the relationships among the resources, activities, and change or results you hope to achieve associated with your program or project.

  • Method

    A framework for evaluation that suggests methodological guidelines and process steps.

  • Most Significant Change (MSC)

    The MSC technique is a form of participatory monitoring and evaluation. The process involves the collection and selection of the most significant change stories emanating from the field level by panels of designated stakeholders or staff. The focus is on the continuous process of program monitoring and management, and can be used to help assess the performance of the program as a whole.

  • Outcomes

    A component of the basic logic model, outcomes are the specific changes in program participants’ behavior, knowledge, skills, status and level of functioning.

  • Outputs

    A component of the basic logic model, outputs are the direct products of program or project activities and may include types, levels and targets of services to be delivered by the program.

  • Reporting

    A spoken or written account with the intention of relaying information to stakeholders.

  • Results Based Management (RBM)

    RBM is a program/project life-cycle approach to management that integrates strategy, people, resources, processes and measurements to improve decision-making, transparency, and accountability. The approach focuses on achieving outcomes, implementing performance measurement, learning, and adapting, as well as reporting performance.

  • Social Purpose Business

    A for-profit entity that uses its sale of goods/services to address social and environmental challenges as its primary mission.

  • SROI (Social Return on Investment)

    SROI is an approach to understanding and managing the value of the social, economic and environmental outcomes created by an activity or an organization. SROI measures the significant intended and unintended outcomes and applies a dollar value to those.

    More information about SROI.

  • Summative Evaluation

    Evaluation questions that generate information used to demonstrate the results of a program.

  • Sustainability Reporting

    Creation of an organizational report that gives information about economic, environmental, social, and governance performance.

  • Sustainable Livelihoods Framework

    An asset or capacity building model that focuses attention on developing the underlying resources and capacities needed to escape poverty on a sustainable basis. The model has three key dimensions: Sustainable Livelihood Assets, Vulnerability Context, and

    More information about Sustainable Livelihoods.

  • Theory of Change

    A Theory of Change defines all building blocks required to bring about a given long-term goal. This set of connected building blocks is depicted on a map known as a pathway of change, which is a graphic representation of the change process. A Theory of Change describes the types of interventions that bring about the outcomes depicted in the pathway of a change map.

  • Tool

    A tool is a concrete well-developed instrument that assesses performance based on fixed indicators.

  • Tools and Resources for Assessing Social Impact (TRASI)

    TRASI is a website built by the Foundation Center that has a large database of tools and resources for assessing social impact with basic descriptions and links. It also has an online community of peers and experts engaged in assessment.